Data Privacy Notice
Greatlab Pharmaceutical Inc. (“Greatlab,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC).
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit or use our website, communicate with us, purchase our products, submit inquiries, or otherwise interact with Greatlab through our website and related online channels.
1. WHO WE ARE
Greatlab Pharmaceutical Inc.
Address:1756 Rodriguez Compound Malabanban Sur, Candelaria,Quezon
Telephone: 042 585 3852
Email: greatlabpharmaceutical@yahoo.com
2. PERSONAL INFORMATION WE MAY COLLECT
Depending on how you interact with our website, we may collect personal information such as:
Full name;
Delivery and billing address;
Email address;
Telephone or mobile number;
Account or login information, if applicable;
Order and transaction details;
Payment-related information necessary to process your transaction;
Customer service inquiries, feedback, complaints, and correspondence;
We only request information that is reasonably necessary for the purpose for which it is collected.
3. HOW WE COLLECT YOUR PERSONAL INFORMATION
We may collect personal information when you:
Create or use an account on our website;
Place an order or purchase our products;
Submit an inquiry, request, complaint, or feedback;
Contact our customer service;
Participate in promotions, surveys, or other activities;
Communicate with us through our website or authorized online channels; or
Browse or use our website, including information collected through cookies or similar technologies where applicable.
4. PURPOSES OF PROCESSING
We may process your personal information for legitimate and specified purposes, including:
Processing and fulfilling orders;
Delivering purchased products;
Processing payments and maintaining transaction records;
Responding to inquiries and customer service requests;
Handling returns, refunds, replacements, and complaints;
Verifying transactions and preventing fraud or unauthorized activities;
Maintaining and improving our website and services;
Complying with legal and regulatory obligations;
Maintaining appropriate business and accounting records;
Administering promotions, programs, or customer activities;
Protecting the rights, property, security, and legitimate interests of Greatlab Pharmaceutical Inc, our customers, and other persons.
6. SHARING AND DISCLOSURE OF PERSONAL INFORMATION
Greatlab Pharmaceutical Inc may disclose or make personal information available to appropriate third parties when necessary for legitimate and lawful purposes.
These may include:
Delivery and logistics providers;
Payment processors and financial service providers;
Information technology and website service providers;
Customer service and business-support providers;
Professional advisers and service providers;
Government agencies and regulatory authorities when required by law; and
Other parties when disclosure is authorized or permitted by applicable law.
Greatlab Pharmaceutical Inc does not sell your personal information.
Where third-party service providers process personal information on our behalf, we will take appropriate measures to ensure that personal information is handled in accordance with applicable privacy and security requirements.
7. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information from children without appropriate authorization or a lawful basis.
If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to address the situation in accordance with applicable law.
8. YOUR RIGHTS
The right to be informed;
The right to access your personal information;
The right to object to certain processing;
The right to dispute inaccuracies and request correction;
The right to suspend, withdraw, or order the blocking, removal, or destruction of personal information in appropriate circumstances;
The right to lodge a complaint with the National Privacy Commission; and
The right to damages as provided by applicable law.
9. CHANGES TO THIS PRIVACY POLICY
Greatlab Pharmaceutical Inc may update this Privacy Policy from time to time to reflect changes in our operations, website features, applicable laws, regulations, or privacy practices.
10. CONTACT US
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at greatlabpharmaceutical@yahoo.com
For questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact:
Data Protection Officer
Greatlab Pharmaceutical Inc.
Email: sales@greatlab.store
Telephone: 585-3852
Address: Malabanban Sur Candelaria Quezon
You may also contact the National Privacy Commission for concerns regarding your data privacy rights.
National Privacy Commission
Website: privacy.gov.ph
By using our website or providing personal information to Greatlab Pharmaceutical Inc, you acknowledge that you have been informed of the processing of your personal information as described in this Privacy Policy, subject to the applicable requirements of the Data Privacy Act and other relevant laws.